Mike Pitts and the Closing Department could not have been any more accommodating, professional, and timely. I will highly recommend VU to others. Thank you.
Overall, excellent. Especially for a real estate novice like me. Very attentive staff, they cover every aspect of the process and explain things very well. One issue was a few communication gaps between the real estate agent and the loan officer and the insurance team.
I couldn't have done it without Veterans United. I am 79 and the houses I bought before I paid cash so this is my first experience financing a home. Veterans United took care of most everything. The things I had to do they walked me through it. As I said I couldn't have done it without Veterans United.
O my goodness everyone was PHENOMENAL!!! Even when I was overwhelmed with this process everyone was so KIND & PATIENT most of professional that is important even when I had a few meltdowns. So YES I would recommend you guys and it was meant to be the other organization that I was recommended doesn’t even measure Everyone on my team made this a PLEASANT process for me, with that I say y THANK YOU, I am a homeowner!!!!
Lee and Jacob were easy to work with and the process was smooth and easy to follow along with.
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I had a great experience with Aaron and Annie, they were the best.
The experience was great! They really helped with everything!
The staff was quick to answer all questions in a timely manner providing excellent service!
Thank you Jodi for making this veteran's dream a reality. Proud veteran homeowner!
Brad made everything go smoothly. Everything was done electronically which made it so convenient We reached the timeline without any delay, not even for a day. I 100% trust him and his team.
Ashley, Kyle, and Alyssa were very helpful and easy to work with. My experience with them was nothing but great. I would recommend them to anyone.
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My situation was very challenging, and this team couldn’t have been more professional. I’m grateful.
Veterans United made the entire homebuying process smooth from start to finish. My loan officer, Adam, and my loan coordinator, Dene’, were both outstanding. They stayed on top of everything, kept me informed, and made a complex situation feel easy. Even with a few unique challenges on my end, they handled it professionally and never missed a beat. I’m genuinely happy with how everything turned out and grateful for the level of service I received. Highly recommend working with this team.
I didnt have the greatest credit after waiting for VA claims for 13 yrs, but we started working on it in September of 2022 and by December of 2022 we were ready to purchase. We found and closed on perfect house in March of 2023
Veterans United was a great team to work with. This was my second time buying a house, and I had worked with a few different lenders in my past. Veterans United has developed a one-stop shop for veterans to buy a house. They removed all the guesswork from finding a lender, a real estate agent, and everyone else involved in the home-buying process. Furthermore, the approval and closing process was significantly faster than with other lenders I had worked with in the past, all of whom were on their secure website. I recommend Veterans United to all veterans considering buying a house. I will absolutely use them again when I buy another house.
Steph Buckridge was outstanding.
The App and portal is clear yet very informative and easy to use even for those not keen on IT. The ease of uploading documents was my "wow" moment.
